Frequently Asked Questions
What is Teen Health Connection?
We are a medical home as well as a specialty practice for any adolescent.
What is a patient-centered medical home model?
The patient-centered medical home model is an approach that provides coordinated and high quality healthcare that is accessible, culturally competent, comprehensive and uniquely suited for each patient.
What type of insurance do you accept?
Teen Health Connection accepts private insurance and Medicaid. We work with patients without insurance on a sliding fee scale. If you have TRICARE please call our office to see if we accept your insurance.
Does my parent/guardian have to attend my appointments?
Your parent/guardian must attend the first appointment and we encourage parents/guardians to attend subsequent appointments.
What is the age range of the patients at Teen Health Connection?
Teen Health Connection serves any adolescent ages 11 through 22.
What is the Teen Health Connection appointment cancellation policy?
Please call 24 hours in advance to cancel or reschedule an appointment.
What should I bring to my appointment?
Please bring your insurance card and your insurance co-payment to all appointments. If it is your first appointment, please bring your immunization records.
What time should I arrive for my appointment?
If it is your first appointment, you must arrive 15 minutes early to complete paperwork. Current patients should arrive 10 minutes early. If you are more than 15 minutes late, you may be asked to reschedule your appointment.